Does Provider Review replace our EHR?
No. Provider Review is a read-only view of PointClickCare resident context inside Dexzyle's secure communication app. Your practice EHR, billing, and e-prescribing stay where they are, and PointClickCare remains the clinical record.
How much history does Provider Review show?
Progress notes default to the last 7 days, and the clinician can select 24 hours, 7, 14, or 30 days. Incidents and admissions, discharges, and transfers show the last 30 days. Medications, orders, allergies, conditions, and vitals show the current picture. It does not claim to be the full chart.
Does anything get written back to the chart?
Not from Provider Review. It reads the chart and writes nothing. Separately, where enabled for your organization, secure-message text and shared attachments, including faxes, can be filed to the PointClickCare resident chart.
How do clinicians sign in?
With their own PointClickCare credentials, via OAuth. Dexzyle acts with exactly the permissions their PointClickCare account already has, and re-linking takes one click when the authorization expires.
What does activation involve?
Each facility is connected to your organization through Marketplace. We confirm which facilities and event types are enabled during onboarding. We aim to activate pilot groups in the first two weeks. Where incident events are part of the pilot, activation also depends on a PointClickCare subscription change and its approval window.
Is Provider Review available on mobile?
Yes. Provider Review runs in the Dexzyle web app and in the iOS and Android apps, reached from the resident's contact screen.
Do my physicians and NPs pay anything?
No. Every physician, NP, PA, and medical director who covers a connected facility gets Provider Review at no charge.
What happens at day 60 of the pilot?
During the pilot, the only charge is the $65 per facility per month PointClickCare integration fee. At day 60 the pilot converts to $99 per facility per month on the card on file, unless you cancel first.