Dexzyle + PointClickCare: communication built around the resident record.

Dexzyle is a workflow and communication layer, not a competing chart. Where the PointClickCare integration is enabled for your organization, resident context flows into secure conversations—and secure-message text and shared attachments can be filed back to the resident chart.

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Send the work to the resident chart—without a separate upload workflow.

Where enabled for your organization, staff can select secure-message text, a shared attachment, or a fax and file it to the correct resident chart in PointClickCare.

1

Select what belongs in the chart

Choose secure-message text, any file shared or attached in the conversation, or an inbound fax.

2

Choose the resident and document category

Select the resident and a document category your facility already uses in PointClickCare.

3

File and record the action

Where enabled for your organization, the selected content is filed to the resident chart and the filing action is recorded for review.

Outbound faxing — with cover pages and message bodies — runs from the same workflow, so teams send and receive without leaving Dexzyle.

One integration, the whole operational picture.

Provider review

Clinical context for providers

Providers see resident details, medications and orders, progress notes, and observations from PointClickCare inside Dexzyle — the context behind the question they were just asked.

  • Resident demographics, meds, and orders
  • Progress notes and observations
  • Practitioner context for follow-up
Clinical team

Subscribe to the resident events your team follows

In-house clinical teams can subscribe to resident notes, medication changes, new move-ins, and additional event types added for requested workflows.

  • Resident notes
  • Medication changes
  • New move-ins
Real-time events

Incident & resident-movement awareness

Incident and admission/discharge/transfer events from PointClickCare reach the right care team as they happen, so operational follow-up starts immediately — not at the next chart review.

  • Incident events routed to the care team
  • Admissions, discharges, and transfers for resident workflows
Identity

Sign in with PointClickCare

Clinicians sign in to Dexzyle with their own PointClickCare credentials — no separate password to manage. Dexzyle acts with exactly the permissions their PointClickCare account already has, nothing broader, and re-linking takes one click when the authorization expires.

  • OAuth-based sign-in with PointClickCare credentials
  • Acts with the clinician's own PointClickCare permissions
  • One-click re-link when authorization expires
Focus

Scoped to each clinician's residents

For PointClickCare-linked users, resident pickers and clinical views are limited to the residents that clinician is authorized to see — the caseload they actually cover, not the whole census.

  • Resident lists filtered to the clinician's authorization
  • Applies across provider review and resident pickers
Security & compliance

Built for PHI

Documents are encrypted in transit and at rest, access is signed and expiring, and, where enabled for your organization, chart filings keep a per-attempt audit record. Business Associate Agreements are part of onboarding.

  • Encryption in transit and at rest
  • Where enabled for your organization, chart filing actions are recorded for review
  • BAA included in onboarding

The PointClickCare integration is enabled per organization and confirmed during onboarding. Availability of specific data types depends on your systems and agreements.

How teams use Dexzyle with PointClickCare

How do teams file a fax to a PointClickCare resident chart?

Where enabled for your organization, staff select an inbound fax in Dexzyle, choose the resident and a document category the facility already uses, and file it to the resident chart — with the filing action recorded for review. No separate scanning or upload workflow.

Can Dexzyle send outbound faxes?

Yes. Outbound faxing — with cover pages and message bodies — runs from the same workflow, so teams send and receive without leaving Dexzyle. See the fax workflow.

Does Dexzyle replace PointClickCare?

No. Dexzyle is a workflow and communication layer, not a competing chart. PointClickCare remains the clinical source of truth; Dexzyle keeps the communication and documents connected around it.

How do clinicians sign in?

With their own PointClickCare credentials, via OAuth. Dexzyle acts with exactly the permissions their PointClickCare account already has, and re-linking takes one click when the authorization expires.

How do documents get into the chart without scanning?

Where enabled for your organization, secure-message text and shared attachments, including faxes, can be filed to the PointClickCare resident chart directly from the conversation they arrived in.

See resident chart filing on your own workflow

Bring a real secure message, shared attachment, or fax—where enabled for your organization, we'll walk through the filing workflow end to end.