LTC and closed-door pharmacies coordinate all day with the facilities they serve — across fax, phone, and portals. Dexzyle carries that communication in one secure place, alongside the pharmacy systems your team already runs.
A clarification here, a fax there, a callback nobody logged. Dexzyle keeps the question, the document, and the follow-up attached to the resident context — so facility calls get answers instead of hold music.
Your team keeps working in the pharmacy management and document systems you already run. Dexzyle connects the communication around them — and where enabled, brings available DocuTrack metadata and the latest received medication-order activity into the conversation.
Coordinate refill clarifications, order questions, and callbacks with facility staff in one secure conversation instead of scattered calls.
Send and receive healthcare faxes into the same secure conversations — no separate fax tray or standalone fax line to check.
Connect the latest received medication-order activity, available DocuTrack metadata, resident context, and secure pharmacy or provider follow-up.
One-to-one and group secure messaging with facility staff, secure guest chat for a responsible party (one-time browser invitation by SMS or email — no Dexzyle account required), and Voice Connect calls placed through the facility's phone identity from the mobile app.
Where enabled for your organization, secure-message text and shared attachments, including faxes, can be filed to the PointClickCare resident chart.
Bring a real fax or follow-up thread and we'll walk it end to end.