Now available in PointClickCare Marketplace

Secure healthcare communication for the work between the EHR, pharmacy, fax, and provider review.

Dexzyle gives senior living and long-term-care teams a facility-aware workspace for secure messages, provider-review context, Rx documents, faxes, resident notes, and follow-up across providers, pharmacies, and care teams.

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RxMDRN
Built for pharmacy, provider, and facility teams
JM
Jordan Malik, RN
Willow Creek — East Wing

Dr. Reyes flagged the lisinopril change in provider review — can pharmacy confirm the new order went out?

Confirmed — the order feed shows the change processed this morning. Delivery document attached.

📎 rx-48211-delivery.pdf
✓ Order lifecycle checked ✓ Fax archived ✓ Follow-up sent
The operational gap

The most important care-team work happens outside the chart.

Provider questions, pharmacy follow-up, incoming faxes, prescription documents, resident notes, and family or staff updates rarely live in one clean workflow. Dexzyle is built for that gap.

Phone tag and unsecured side conversations

Provider, pharmacy, and facility staff trade calls and texts that never make it back to the operational record.

→ Secure messaging tied to resident and facility context

Faxes disconnected from the follow-up

Inbound faxes land in a separate inbox, away from the messages and documents they relate to.

→ Fax routing in the same workspace as secure messages

Prescription documents scattered across systems

Delivery proof, refill history, and audit evidence take manual searching across pharmacy systems and document stores.

→ Rx documents surfaced from medication-order context

Provider review that's hard to prepare

Resident context sits across the EHR, recent notes, medication changes, and operational messages.

→ Resident-specific review context, where integrations are enabled
How it works

One workspace, three steps

Dexzyle connects communication with the resident, facility, provider, pharmacy, and document context around it.

1

Connect your systems

PointClickCare, HL7 v2 ADT/RDS feeds, DocuTrack, and fax lines are mapped to your organizations and facilities, where enabled.

2

Work facility-aware

Secure messages, provider-review context, Rx documents, faxes, and resident notes share one workspace with role-based access.

3

Keep follow-up moving

Track replies, route documents into the right conversation, and see what came in, who responded, and what still needs attention.

Workflows

Built around the work your teams already do

Not features in the abstract — the daily follow-up that keeps residents, pharmacies, and providers in sync.

Prepare provider review

Review resident details, medications and orders, progress-note context, observations, practitioners, and recent notes where the PointClickCare integration is enabled — then send follow-up without leaving the workflow.

Providers & clinical leaders

Find the Rx document behind the question

Follow a prescription's full history in RxTimeline, then open the document or delivery evidence — grouped by medication with an eRx viewer in Med Lookup — instead of searching a separate document system.

Pharmacy teams

Route healthcare faxes without losing follow-up

Send, receive, archive, and share faxes into secure conversations, with real-time alerts the moment a new fax lands on web or mobile and the audit trail kept intact.

Facilities & pharmacies

Send updates and track the replies that matter

Broadcast announcements and onboarding messages to residents, contacts, and staff at any scale, watch delivery progress live, and monitor two-way replies from one portal.

Operators

Keep care-team follow-up connected

Secure messages carry resident, pharmacy, document, and facility context, so the conversation after a fax, review, or order change stays traceable.

Care teams

Subscribe to the resident streams that matter

Pick your streams — Resident Notes and Medication Changes today, a growing set over time — and read them as one feed grouped by resident. Subscribing turns on the daily digest, delivered as a secure chat message and mobile push, so what needs action reaches the right people.

Clinical leadership

Loop in family and outside providers with guest chat

Send a secure guest chat to anyone — a resident's daughter, an on-call physician, a contractor who will never have a Dexzyle login. They get a one-time SMS or email link that opens a protected browser conversation: no account, no app install, and no PHI over personal text messages. The exchange stays secure, auditable, and part of the operational record.

Care teams, families & outside providers
Platform

Six pillars, one operational platform

Dexzyle integrates with the systems healthcare already uses — it doesn't replace your EHR, your pharmacy system, or clinical judgment.

Secure healthcare communication

Care-team messaging, broadcasts with two-way replies, and resident, contact, and staff communication — connected to facility and document context. Guest chat extends the same protection to anyone outside the platform: a one-time SMS or email link opens a secure browser conversation, no account or app install required.

Provider review preparation

Resident-specific context for review and clinical follow-up where the PointClickCare integration is enabled. Preparation and support — not a replacement for the chart.

Fax integration & document routing

Inbound and outbound fax workflows: view, archive, resend, download, and share fax documents into secure messages, with real-time alerts on web and mobile when a fax arrives.

Pharmacy, Rx & DocuTrack workflows

Medication-order visibility from HL7 feeds, a chronological RxTimeline across pharmacy, HL7, and scanned documents, and DocuTrack access grouped by medication with an eRx viewer — for audit, reimbursement, and customer-service work. New, changed, and discontinued orders also feed the Medication Changes subscription stream.

EHR & HL7 integration

PointClickCare-connected resident and review context where enabled, plus HL7 v2 ADT and RDS feeds mapped per organization and facility, with a dedicated Encounters screen for admit/discharge/transfer history — the same feeds that power subscribable streams and the daily digest.

AI document summaries & grounded Q&A

Instant AI summary of any document, plus follow-up questions answered from that document's own content — powered by Textract OCR and AWS Bedrock, with per-organization admin controls over access, usage quotas, and audit logging.

Mobile

The same secure workspace, in your pocket

The Dexzyle app for iOS and Android keeps frontline and on-call staff connected to secure messages, faxes, and provider-review context wherever they're working.

Messaging

Secure chat that follows you

Group and one-to-one messaging, photo and PDF sharing, and voice calling from a chat or contact card — with push notifications so nothing waits for someone to open a laptop.

  • Push notifications with badge counts
  • Voice calling from a contact card (audio only — no video calling)
  • Deep links straight into the conversation
Sign-in

Fast, secure sign-in

Face ID, Touch ID, and Android biometric sign-in get staff back into the app in seconds, with a remembered email and keychain-backed saved-password autofill.

  • Face ID / Touch ID / Android biometric unlock
  • Remembered email + secure autofill
Fax

Fax inbox in your pocket

New faxes push an alert straight to the phone. Open the inline PDF viewer from the notification and pick up the follow-up without waiting for a desktop.

  • Push-alerted fax inbox with unread badge
  • Inline PDF viewer, deep-linked from the alert
Clinical

Provider Review on the go

Pull up a resident's vitals trends, medications, and recent activity from PointClickCare, and share a plain-text clinical summary with one tap — where the integration is enabled.

  • Vitals trend charts
  • One-tap copy/share of a clinical summary

Connects with the systems already in place

Dexzyle is a workflow and communication layer around your existing EHR, pharmacy, fax, and document systems.

  • PointClickCare
    Resident sync and provider-review context, where enabled
  • HL7 v2 — ADT & RDS
    Encounter and pharmacy-order feeds, mapped per facility
  • DocuTrack
    Prescription-document lookup from Rx and patient context
  • Fax — InterFAX
    Inbound/outbound fax on a provider-agnostic foundation
  • AWS services
    S3 document storage, Textract OCR, Bedrock AI, Cognito identity

Explore integrations

PointClickCare Marketplace partner logo

Dexzyle is available in the PointClickCare Marketplace. Integration scope is confirmed per customer during your workflow review.

Security

Built for PHI-sensitive operations

Practical safeguards for healthcare communication — designed for HIPAA-regulated workflows.

Authenticated access

AWS Cognito identity with MFA and role-based policy areas per organization and facility.

Encrypted documents

Server-side encryption on stored documents and faxes, with signed, expiring access links.

Audit-oriented logging

Append-only fax event records, session logs, and AI usage tracking support accountability.

AWS foundation

Runs on AWS with a signed Business Associate Agreement and credentials managed in AWS Secrets Manager.

Read more about our security posture →

See how Dexzyle fits your workflow

Start free today, or use a demo to review your facilities, EHR readiness, fax workflow, pharmacy document needs, and provider-review use cases.

See pricing & start free Request a demo